Business ProfileforAmeriHome Mortgage Company

Do not rely on Amerihome customer service. Go through regulatory channels to apply pressure so you are not overpaying. In my case - I've received two escrow adjustment/shortage statements from Amerihome in the last 5 months. The first for slightly more than $900 and a $47 increase in monthly payment. That makes sense given the county's reassessments at the time. The second arrived on April 9, 2024 - claiming I owed more than $3,100 and, if paid, would increase my monthly payment by about $180. All in, with the shortage they claim I owe, and the payment increases - it adds up to more than $5,000 over what I expected to pay. My prop. tax appeals attorney wrote back to me basically saying the shortage is way disproportionate to the tax increase on my property. He's very dubious of their calculation. In 2019, they mailed a notice to me, claiming my property taxes projected to increase 300% - totally erroneous based on the statement later provided by the county assessor. I was able to rectify this. Clearly - there's a pattern here. My advice to anyone here is to not rely on just Amerihome's customer service to reconcile these shortage matters. Research the regulatory agencies with oversight of mortgage servicers and copy them on all communications. Be vigilant. From what I am reading, people are getting fleeced.

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